One might think in the age of computer-generated data being seamlessly moved to insurance companies; billing errors would cease to exist. That is a logical, but unfortunately incorrect thought. In fact, we are seeing a slight uptick in billing errors and are really encouraging our clients to review each bill before making payment.

Some clients have great systems in place that make this easy. However, if you don’t already have an internal process for doing this, let us outline a service that we provide that should help. Our commitment to you is to send you an email whenever you ADD or TERMINATE an employee. These emails will have the following convention in their subject line, so you should be able to do a monthly sort by subject and find all changes.

The subject convention is:
“Subject: ADD 3/1/20 – John Smith" (This would be for all new hires)
“Subject: TERMINATE 4/1/2020 – Susanne Jones” (This would be for all terminated employees)

Using this convention, when you go to review your bill you can simply sort your “Subjects” folder by ADD and/or TERMINATE and see that month’s changes. Factoring in that some changes made late in the month will likely be adjusted on your next bill, you should be able to easily monitor each bills’ accuracy.

As always, if you have any questions or if we can help in any way, please reach out!
Call us at (805) 687 - 3225, or send us an email at info@petersmilam.com. We can't wait to hear from you!

-Dave Peters & Steve Milam